Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tbird just auto-installed a new version (45.1?), and my address books don't show when I open them to add a new address

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by Jaymac06

All address books were there previously. Now, none show, and I cannot search for an address--the pane says "Contacts from remote address books are not shown until you search" and under that it says "This address book shows contacts only after you search." The addresses are still there somewhere (they pop up when I'm typing an address in a new message), but they don't show in the Address Book function.

All address books were there previously. Now, none show, and I cannot search for an address--the pane says "Contacts from remote address books are not shown until you search" and under that it says "This address book shows contacts only after you search." The addresses are still there somewhere (they pop up when I'm typing an address in a new message), but they don't show in the Address Book function.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

problem gone in safe mode? see https://support.mozilla.org/en-US/kb/safe-mode

Problem still the same. Is there some change I should make while in safe mode? By the way, I have added an email address for a new contact by manually typing it in (in correct format) and the message was sent, and the address comes up when entered in the "Write" window to send a new message. So, the address book is accepting new entries, I just can't search it (them) or view it by typing the first letters in the search bar in the address book. Thanks for your help.