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After latest update Firefox deleted all of my past history and downloads, how do I restore the downloads and past history ( older than 1 month)?

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  • Last reply by FredMcD

After the most recent Firefox update Firefox would hang up when trying to access my history. Today when I tried to access my past history and downloads all of the old history (yesterday, past seven days and older than a month) and downloads were gone. How can I restore my history and downloads?

I am running Firefox version 48.0.2 and Wiindows 7.

After the most recent Firefox update Firefox would hang up when trying to access my history. Today when I tried to access my past history and downloads all of the old history (yesterday, past seven days and older than a month) and downloads were gone. How can I restore my history and downloads? I am running Firefox version 48.0.2 and Wiindows 7.

All Replies (1)

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles