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I am not getting all of my incoming emails, how do I correct this?

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  • Last reply by user01229325

Marypropel
Marypropel
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I have been using Thunderbird for about 3 weeks. It has been working fine but I noticed this last week that I am not receiving all of my incoming emails. Some are getting through but I am not sure which are not. I have tried sending myself emails from other accounts but they do not come through. Before we roll out our new company email address on Thunderbird to our clients I need this problem fixed. Please advise. Thank you.

I have been using Thunderbird for about 3 weeks. It has been working fine but I noticed this last week that I am not receiving all of my incoming emails. Some are getting through but I am not sure which are not. I have tried sending myself emails from other accounts but they do not come through. Before we roll out our new company email address on Thunderbird to our clients I need this problem fixed. Please advise. Thank you.

All Replies (1)

user01229325
user01229325
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Log into your accounts inbox on your providers server. Are the missing messages there? Thunderbird downloads messages that actually make it into the inbox on your providers server. If they do not make it there you need to ask your provider where your mail is. That is not a Thunderbird problem.