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Access Denied You don't have permission to access "http://www.usps.com/help/contact-us.htm" on this server. Reference #18.e7d3e743.1485351589.1389b766

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  • Last reply by cor-el

I have been able to access the USPS website prior to 1/24/17 without issues now I am receiving this message - I do not know if its internal on my end or if its firefox or USPS server. I did refresh firefox and it did not resolve. Im not techy enough so I dont want to mess around too much... Our IT dept refreshed firefox yesterday and it did nothing..

I have been able to access the USPS website prior to 1/24/17 without issues now I am receiving this message - I do not know if its internal on my end or if its firefox or USPS server. I did refresh firefox and it did not resolve. Im not techy enough so I dont want to mess around too much... Our IT dept refreshed firefox yesterday and it did nothing..

All Replies (2)

I was sent to; https://www.usps.com/help/contact-us.htm Different address. No problem.


Why are you using an old version of Firefox?


Separate Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.194

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks and history and cookies and passwords and cache and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

Can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.


Note that such a message can be generated by a filter protecting the server against misuse.