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Can't get rid of double unupdated Shockwave Flash after reinstalling FIrefox

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 20 views
  • Last reply by Scribe

Mona968
Mona968
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I want to remove this in my add-ons: "Shockwave Flash is known to be vulnerable and should be updated. Update Now." "Shockwave Flash 15.0.r0" When I click update, FIrefox has blocked it: "Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection." But I want to remove it completely - I have a 2. Shockwave Flash add-on that is an updated version.

I removed Firefox from my PC, restarted, reinstalled Firefox, but STILL, there is the SAME VULNERABLE SHOCKWAVE FLASH in the add-ons - how can this be??

Why is my old add-ons and preferences here after I have removed and reinstalled Firefox?? Why does FIrefox keep my info? How do I remove this old add-on? Or do I have to start using another browser in stead of Firefox?

I want to remove this in my add-ons: "Shockwave Flash is known to be vulnerable and should be updated. Update Now." "Shockwave Flash 15.0.r0" When I click update, FIrefox has blocked it: "Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection." But I want to remove it completely - I have a 2. Shockwave Flash add-on that is an updated version. I removed Firefox from my PC, restarted, reinstalled Firefox, but STILL, there is the SAME VULNERABLE SHOCKWAVE FLASH in the add-ons - how can this be?? Why is my old add-ons and preferences here after I have removed and reinstalled Firefox?? Why does FIrefox keep my info? How do I remove this old add-on? Or do I have to start using another browser in stead of Firefox?

All Replies (1)

Scribe
Scribe
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Hi, I can confirm that you have 2 versions of Flash - which can cause problems, so the oldest should be removed from your machine (not Firefox itself - which should happen automatically when FF is restarted after removal from your PC). You need to look in your PC's programs -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!