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Unable to locate recent emails via search

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by Matt

When doing general search bar, no emails sent after 2/27/17 populate search results. If I do Quicksearch folder by folder I can find what is needed usually. Prior to 2/27 I could locate anything needed via the main Search bar... any help guys??

When doing general search bar, no emails sent after 2/27/17 populate search results. If I do Quicksearch folder by folder I can find what is needed usually. Prior to 2/27 I could locate anything needed via the main Search bar... any help guys??

All Replies (1)

goto the troubleshooting information on the help menu. Click the show profile button. Close Thunderbird. delete the file global-messages-db.sqlite. Restart Thunderbird and wait for the index to rebuild. this could take up to a day if you have large amounts of mail. Until the index rebuilds search will be total rubbish.