Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Send messages not copied to "Send" folder

  • 3 பதிலளிப்புகள்
  • 10 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by digeroperator

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

Read this answer in context 👍 2

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

Thanks Matt! Clumsy of me not to think of that right off.

I have set the folder several times and the pane stays blank. The number of sent messages is up to 274 but nothing appears. They will go to the local folder but not the hughes.net folder