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I can't remember setting up a "Firefox" account, but I'm locked out of commenting on the addons page.

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  • Last reply by guigs

I have accumulated 4 Mozilla and 3 Firefox logons over the years. Seems every subgroup needs their own secure logon.

I was trying to make a comment on the Firefox addons site when I get stopped for invalid Email address or user name and password. I think it was tied into the time when the "sync" business started. I don't use Sync at all.

I have been trying to get around this for over a year. There's something I try to do and I don't have any email address - password combination that works. So, I clicked the "forgot my password" place and entered my email address.

A few minutes later, I got a reset email that said "Click the button within the next hour to set a new password for your Firefox Account." I could not find any button in the email to click on. I tried clicking on the orange Firefox button on the title bar but that didn't help. I've done this several times over the months.

Can someone tell me what button the reset message is saying to click, and where it is?

A suggestion, Can't the wizards come up with a single entry portal for all things Mozilla or, at least, by application, Firefox, Thunderbird, Sea Monkey, etc,etc? I'll bet that most people are using the same password for all the logons.

I have accumulated 4 Mozilla and 3 Firefox logons over the years. Seems every subgroup needs their own secure logon. I was trying to make a comment on the Firefox addons site when I get stopped for invalid Email address or user name and password. I think it was tied into the time when the "sync" business started. I don't use Sync at all. I have been trying to get around this for over a year. There's something I try to do and I don't have any email address - password combination that works. So, I clicked the "forgot my password" place and entered my email address. A few minutes later, I got a reset email that said "Click the button within the next hour to set a new password for your Firefox Account." I could not find any button in the email to click on. I tried clicking on the orange Firefox button on the title bar but that didn't help. I've done this several times over the months. Can someone tell me what button the reset message is saying to click, and where it is? A suggestion, Can't the wizards come up with a single entry portal for all things Mozilla or, at least, by application, Firefox, Thunderbird, Sea Monkey, etc,etc? I'll bet that most people are using the same password for all the logons.

All Replies (1)

relem said

A few minutes later, I got a reset email that said "Click the button within the next hour to set a new password for your Firefox Account." I could not find any button in the email to click on. I tried clicking on the orange Firefox button on the title bar but that didn't help. I've done this several times over the months.

Can you take a look at the original message of the email that was sent? One of my colleague's in the #addons channel suggested that it might be that the email is in HTML and your client may not have rendered it. The link associated with the button in the email should be visible in the original message.