Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I put the cursor on a link it shows this huge window of information

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by madman65

How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

How do I stop the information window popping up every time I put the cursor on a link? It's a box about 4 sq, inches above the link.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 0

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Does the box identify the source of the information? I've seen websites that have mouseover popups, but there's no built-in feature like that as far as I know.

Thank You for your help. This is a HP15 running win 10, I shut off the hardware acceleration and the problem went away.