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Since the 57.0 upgrade there is a 15 second delay in everything I click on or type.

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  • Last reply by philipp

waynep02
waynep02
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I have tried turning off my anti virus and started in safe mode but nothing helps. When I started to try this line nothing showed untill I typed the word showed. If I click on HELP it takes 15 seconds for the dropdown to appear then If I click on about firefox it takes 15 second to have the box appear. I can't use firefox in this state. I hope some one has a solution. Thanks, Wayne

I have tried turning off my anti virus and started in safe mode but nothing helps. When I started to try this line nothing showed untill I typed the word showed. If I click on HELP it takes 15 seconds for the dropdown to appear then If I click on about firefox it takes 15 second to have the box appear. I can't use firefox in this state. I hope some one has a solution. Thanks, Wayne

All Replies (2)

sludge7051-x
sludge7051-x
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Win 10 / Control Panel / System / Advanced system settings / Advanced tab - Performance - Settings / Advanced tab / Virtual memory - Change / make sure it's on Automatically manage paging file size for all drives?

Next thing to try is, run: Avast AdwCleaner Malwarebytes

philipp
philipp
  • Moderator
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hi waynep02, thanks for reporting this issue. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's to long through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!