Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't save bookmarks on firefox 57.0.4

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by cor-el

I've tried all methods. Replacing, renaming, deleting places.sqlite and deleting xulstore.json and refresh and reinstalled firefox. Still the bookmarks aren't working.

I've tried all methods. Replacing, renaming, deleting places.sqlite and deleting xulstore.json and refresh and reinstalled firefox. Still the bookmarks aren't working.

Classifier_66 மூலமாக திருத்தப்பட்டது

All Replies (1)

It should normally be sufficient to remove all places.sqlite files including places.sqlite-shm and places.sqlite-wal to recover from issues like this.

Are there any messages in the Browser Console about places when you start Firefox?

Does anything appear in the Library like the history to see if at least something is working?


Do a clean reinstall of the current Firefox release and delete the Firefox program folder before installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows Registry and settings in security software.

  • do NOT remove "personal data" When you uninstall the current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data When you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data When you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

If you keep having problems then you can create a new profile to test if your current profile is causing the problem.