Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email addresses stored in Collected Addresses not appearing as I fill in the To: field

  • 4 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by mbmast

I create a new email and type in the email address in the Write window (new email) To: field and send my email. I confirm that the email address I typed in appears in Collected Addresses:

Name: John Smith Email: John@JohnSmith.com

Then I create a new email. In the To: field, I start typing: J - nothing shows up. I type: o - So now Jo appears and still there is no attempt by Thunderbird to offer me the address John@JohnSmith.com. To send a 2nd email to John Smith, I must type the complete email address in the To: field, despite the fact that the complete email address is in Collected Addresses.

Shouldn't Thunderbird attempt to auto-complete this email address as I type it?

I create a new email and type in the email address in the Write window (new email) To: field and send my email. I confirm that the email address I typed in appears in Collected Addresses: Name: John Smith Email: John@JohnSmith.com Then I create a new email. In the To: field, I start typing: J - nothing shows up. I type: o - So now Jo appears and still there is no attempt by Thunderbird to offer me the address John@JohnSmith.com. To send a 2nd email to John Smith, I must type the complete email address in the To: field, despite the fact that the complete email address is in Collected Addresses. Shouldn't Thunderbird attempt to auto-complete this email address as I type it?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Some add-ons sometimes break autocomplete if they are incompatible with the version of TB. Does it still happen if you run in safe mode (Help/Restart with Add-ons Disabled)?

Read this answer in context 👍 2

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Some add-ons sometimes break autocomplete if they are incompatible with the version of TB. Does it still happen if you run in safe mode (Help/Restart with Add-ons Disabled)?

No, it does not still happen when running in safe mode. In safe mode, it works as expected. Hmmmm.... I suppose I need to find which add-on is causing this....

If you can determine the faulty add-on, check to see if there's an updated version; auto-update doesn't always work as expected.

Please report the outcome of your investigation.

It was CardBook. Disabling that fixes the problem. I sent them a bug report.