Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash not working on certain websites (tv.adobe.com) Firefox 58.0.1

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by WestEnd

Hi, I have installed the Adobe Flash multiple times, uninstalled and reinstalled Firefox, restarted my computer a dozen times and I can't get this video to work in Firefox: http://tv.adobe.com/watch/make-it-with-creative-cloud/hit-the-runway-with-creative-cloud/ It's from adobe's own website. I click "run flash" and the video window is just a blank black box. This makes no sense. The flash website shows that I have flash installed. I have the plug-in set to "ask to activate". I activated it and it doesn't work on that website. It's driving me crazy!

I'm running Firefox Quantum 58.0.1 Flash 28.0.0.137

Thanks.

Hi, I have installed the Adobe Flash multiple times, uninstalled and reinstalled Firefox, restarted my computer a dozen times and I can't get this video to work in Firefox: http://tv.adobe.com/watch/make-it-with-creative-cloud/hit-the-runway-with-creative-cloud/ It's from adobe's own website. I click "run flash" and the video window is just a blank black box. This makes no sense. The flash website shows that I have flash installed. I have the plug-in set to "ask to activate". I activated it and it doesn't work on that website. It's driving me crazy! I'm running Firefox Quantum 58.0.1 Flash 28.0.0.137 Thanks.

All Replies (1)

Looks like a FF bug you should report this as a bug, I can see the video fine in IE11. I did the same steps and allow flash play but black box as well.