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Firefox Quantum 58.0.2 continually asks to be re-installed reason, unable to update

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  • Last reply by FredMcD

Since updating to Firefox Quantum 58.0.2, I have been constantly asked to re-install the programme because it is unable to update. I re-installed the programme twice but the messages still appears. I have checked the update status through the help button and About Box, everything indicates that the browser is up to date, despite this, the messages keep on coming - I've given up now.

Since updating to Firefox Quantum 58.0.2, I have been constantly asked to re-install the programme because it is unable to update. I re-installed the programme twice but the messages still appears. I have checked the update status through the help button and About Box, everything indicates that the browser is up to date, despite this, the messages keep on coming - I've given up now.

All Replies (1)

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia