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Cannot open mozilla.com'your connection is not secure'. www.mozilla.com has configured their website improperly. This happens on all websites.

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  • Last reply by jscher2000 - Support Volunteer

Firefox recently updated to latest version but now I cannot open any websites, including Mozilla. I have tried the suggested solutions but I can only access websites via Internet Explorer.

Firefox recently updated to latest version but now I cannot open any websites, including Mozilla. I have tried the suggested solutions but I can only access websites via Internet Explorer.

All Replies (5)

As far as I am aware, I have not reset my master password.

As far as I am aware, I have not reset my master password.

Have you made any changes in your profile folder related to troubleshooting the certificate issue? In particular relating to files named key3.db and key4.db?

Firefox stores logins in a file named logins.json but the passwords are encrypted using the key in either key3.db (older versions) or key4.db (newer versions).

I have discovered that the logins/passwords appear when the setting is 'false'. If I have reset to true, when I open Firefox it says trouble finding server - try again. When I click on tr again it opens but my logins/passwords are not available. I will just have to reset to false before closing and set to true after I open. What fun!

That's interesting. I'm not sure why it works (or doesn't work) that way.

It seems it will be best to extract the Bullguard signing certificate from the Windows certificate store and import it into Firefox as an authority to issue (fake) website certificates. I think the steps for that were in the other thread (in general terms, since I don't know the details for Bullguard).

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