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"Insecure Connection" with many webistes, incl. mozilla.com -- Firefox does not open sites due certificate issues

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by FredMcD

I am tryin to access several websites from my Firefox browser, including mozilla's own support site; but all I get is an error page telling my that the certificate is not accepted because "the owner of the website did not confgure their website correctly". I did not use to have this problem, it started occuring about 1 week ago -- and surely, there is something iherently wrong if even your own site is not acceptable. I have uninstalled and re-installed Firefox already but the problem persists. Please let me know what I need to configure to solve this issue. Thanks (PS: I accessing your support page through my IE 11 browser)

I am tryin to access several websites from my Firefox browser, including mozilla's own support site; but all I get is an error page telling my that the certificate is not accepted because "the owner of the website did not confgure their website correctly". I did not use to have this problem, it started occuring about 1 week ago -- and surely, there is something iherently wrong if even your own site is not acceptable. I have uninstalled and re-installed Firefox already but the problem persists. Please let me know what I need to configure to solve this issue. Thanks (PS: I accessing your support page through my IE 11 browser)

All Replies (1)

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

http://kb.mozillazine.org/Error_loading_websites


  • uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER