Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error with firefox and google all of the sudden

I keep getting the error message

An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Most time when I try to load google or even try to search something in google search. It started happening out of the blue and I find if I keep tapping the the search button it will eventually work and sometimes it works fine. It only happens with google, no other site and is very annoying. I tried refreshing firefox back to default but it hasnt solved it.

Can anyone help?

I keep getting the error message An error occurred during a connection to www.google.com. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. Most time when I try to load google or even try to search something in google search. It started happening out of the blue and I find if I keep tapping the the search button it will eventually work and sometimes it works fine. It only happens with google, no other site and is very annoying. I tried refreshing firefox back to default but it hasnt solved it. Can anyone help?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (3)

HI, There is security software like Avast/AVG, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. If you are running any of the above software please their their community forum for a work around to apply settings.

These pages are also for the errors you may have besides relating to the above.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Hi danblukk, for your error code SSL_ERROR_RX_RECORD_TOO_LONG this is the best article:

Pkshadow said

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message#w_avast-and-avg-security-products