We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Not Showing New Profile

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 7 views
  • Last reply by edyang

Hello,

I followed the instructions to migrate Thunderbird profile data to a new computer.

I copied and pasted all the files and folders in the old profile into the new profile.

But when I started up Thunderbird for the first time, it didn't populate it with the profile data.

It was just blank and asked if I wanted to create a new email address.

Any thoughts on what I'm doing wrong?

Thanks in advance.

Hello, I followed the instructions to migrate Thunderbird profile data to a new computer. I copied and pasted all the files and folders in the old profile into the new profile. But when I started up Thunderbird for the first time, it didn't populate it with the profile data. It was just blank and asked if I wanted to create a new email address. Any thoughts on what I'm doing wrong? Thanks in advance.

All Replies (1)

Just checking to see if anyone has suggestions...