Extensions disappearing
Currently using FF 63.0.1, but I'd hoped that upgrade would resolve the ongoing problem.
Extensions work normally after reboot, but within a day, are again missing. Eg. scroll up/down initially available, but then symbols disappear from page. Others in toolbar look fine, but do not activate when I attempt to use them. When I restart FF, it's back to functioning, but only for a short time. frustrated.
தீர்வு தேர்ந்தெடுக்கப்பட்டது
yes, i will. thx.
Read this answer in context 👍 0All Replies (14)
Can you list the extensions that are troubling you?
Also, Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
This will show us your system details. No Personal Information Is Collected.
You can check the Browser Console to see if there are error messages elated to these extensions.
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en-US/Tools/Browser_Console
I easily went over the character count, so am dividing this response in 2.
Thanks for the quick reply. The extensions I'm aware of are Australis-like refresh in URL bar, close tab by double right click, scroll to top, simple new tab button, tranquility reader, undo close tab. I don't know whether Stop button ever has worked. And my reliable All tabs helper still works, but the sidebar lists constantly disappear, and I have to first click on another function, eg. downloads, then back to ATH and ask it to search the list. Then the contents appear again in my sidebar.
Application Basics Name Firefox Version 63.0.1 Build ID 20181030165643 Update History Show Update History Update Channel release User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:63.0) Gecko/20100101 Firefox/63.0 OS Darwin 17.7.0 Profile Folder Show in Finder /Users/veet/Library/Application Support/Firefox/Profiles/wfqf7fgk.ahmo Dec 2017 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 19/19 (Enabled by default) Web Content Processes 8/7 Enterprise Policies Inactive Google Key Found Mozilla Location Service Key Found Safe Mode false Profiles about:profiles Crash Reports for the Last 3 Days Report ID Submitted
All Crash Reports (including 2 pending crashes in the given time range) This application has not been configured to display crash reports. Firefox Features Name Version ID Application Update Service Helper 2.0 aushelper@mozilla.org Firefox Monitor 2.8 fxmonitor@mozilla.org Firefox Screenshots 33.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Photon onboarding 1.0 onboarding@mozilla.org Pocket 1.0.5 firefox@getpocket.com Web Compat 2.0.1 webcompat@mozilla.org WebCompat Reporter 1.0.0 webcompat-reporter@mozilla.org
maveet மூலமாக திருத்தப்பட்டது
I've only included the extensions info. Otherwise, too many characters.
aushelper@mozilla.org Firefox Monitor 2.8 fxmonitor@mozilla.org Firefox Screenshots 33.0.0 screenshots@mozilla.org Form Autofill 1.0 formautofill@mozilla.org Photon onboarding 1.0 onboarding@mozilla.org Pocket 1.0.5 firefox@getpocket.com Web Compat 2.0.1 webcompat@mozilla.org WebCompat Reporter 1.0.0 webcompat-reporter@mozilla.org Extensions Name Version Enabled ID All Tabs Helper 1.0.45 true alltabshelper@alltabshelper.org Australis-like refresh in URL bar 1.0.2 true {7afe2ae8-0244-48d6-8007-6aadad9a6090} Bookmark Toolbar Menu Button 1.4 true personal-bookmarks-menu-button-single@codefisher.org Close Tab by Double Right Click 1.0.6 true {6f6ede9c-d2e0-4c2c-b77d-eb98b801892c} Color Temperature (Change Lux) 0.1.4 true jid1-q4eWFrH8o2PAhv@jetpack Cookie AutoDelete 2.2.0 true CookieAutoDelete@kennydo.com Detach Tabs 0.0.3 true {412da905-3b37-4906-992b-a3b524d3c6c2} Downloads sidebar 0.6 true {bbb81fb3-49c1-4a42-bcc9-94bc93e19fb8} Ecosia - The search engine that plants trees 4.0.4 true {d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0} Enable Right Click and Copy 2017.4.12 true enable-right-click-and-copy@afnankhan English Popup Dictionary 1.7.1 true {74e2e3a5-6d4f-4766-b870-51b301cedb9b} FoxyTab 2.14.1 true foxytab@eros.man Hola VPN Proxy 2.0.2 true {b2c23af9-126b-4273-952f-6b1809356086} Load Progress Bar 0.16 true load-progress-bar@luben.github.com Neat URL 4.1.5 true neaturl@hugsmile.eu OneTab 1.25 true extension@one-tab.com Privacy Badger 2018.10.3.1 true jid1-MnnxcxisBPnSXQ@jetpack Scroll To Top 4.7.5 true jid0-gRmSxW9ByuHwGjLhtXJg27YnZRs@jetpack Simple New Tab button 1.2 true {42b6f73f-e197-466e-9059-bd40982e88ce} Stop All Button 1.4 true stop-all-single@codefisher.org Stop button 0.2 true {ca48401e-96a5-47ea-8009-7c2f62efe060} Tab Counter 0.4.1 true tab-counter@daawesomep.addons.mozilla.org Tranquility Reader 3.0.10 true tranquility@ushnisha.com uBlock Origin 1.17.2 true uBlock0@raymondhill.net Undo Close Tab 4.3.0 true {4853d046-c5a3-436b-bc36-220fd935ee1d} Wikiwand: Wikipedia Modernized 5.0.2 true jid1-D7momAzRw417Ag@jetpack Adblock Plus 3.4.1 false {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Close Tab Button 1.6 false close-tab-single@codefisher.org Copy Tab URLs 1.3 false {868ea040-cb84-4afd-9ee5-b37e822430ff} Double Click On Page Closes Tab 0.2.0 false doubleclickonpageclosestab@hugsmile.eu MySessions 2.9.8 false balyaev@gmail.com RoboForm Password Manager 8.5.1.2 false rf-firefox@siber.com Save Tabs 0.1.0 false {733fd533-699c-45ad-978c-cb75f2e7d029} Simple Close Tab button 1.2 false {fe8cab45-aaee-45f8-8765-781e0ebea300} tab list 1.3 false {abed7ce6-ea64-4b94-9531-bacf5acb9166} Tab manager 0.20 false tab-manager@chocobeton Tree Tabs 1.7.7 false TreeTabs@jagiello.it
accessibility.force_disabled 1 browser.cache.disk.capacity 1048576 browser.cache.disk.filesystem_reported 1 browser.cache.disk.hashstats_reported 1 browser.cache.disk.smart_size.first_run false browser.cache.frecency_experiment 4 browser.places.smartBookmarksVersion 8 browser.search.useDBForOrder true browser.sessionstore.upgradeBackup.latestBuildID 20181030165643 browser.startup.homepage https://www.ecosia.org browser.startup.homepage_override.buildID 20181030165643 browser.startup.homepage_override.mstone 63.0.1 browser.tabs.drawInTitlebar false browser.tabs.remote.autostart.2 true browser.urlbar.lastSuggestionsPromptDate 20171211 browser.urlbar.matchBuckets general:5,suggestion:Infinity browser.urlbar.timesBeforeHidingSuggestionsHint 0 dom.ipc.processCount 7 dom.ipc.processCount.web 4 dom.push.userAgentID 4b7c8e950fa247a3bce7f0ab2d78900a extensions.lastAppVersion 63.0.1 font.internaluseonly.changed true layers.acceleration.disabled true media.gmp-gmpopenh264.abi x86_64-gcc3 media.gmp-gmpopenh264.enabled false media.gmp-gmpopenh264.lastUpdate 1515875834 media.gmp-gmpopenh264.version 1.7.1 media.gmp-manager.buildID 20181030165643 media.gmp-manager.lastCheck 1542397049 media.gmp-widevinecdm.abi x86_64-gcc3 media.gmp-widevinecdm.autoupdate false media.gmp-widevinecdm.lastUpdate 1512936305 media.gmp-widevinecdm.version 1.4.8.1008 media.gmp.storage.version.observed 1 media.webrtc.debug.log_file /var/folders/0x/0xthkpgn0px4cd0njr6t7bb00000gp/T/WebRTC.log network.cookie.prefsMigrated true network.dns.disablePrefetch true network.http.speculative-parallel-limit 0 network.predictor.cleaned-up true network.predictor.enabled false network.prefetch-next false places.database.lastMaintenance 1541936307 places.history.expiration.transient_current_max_pages 98428 plugin.disable_full_page_plugin_for_types application/pdf print.print_bgcolor false print.print_bgimages false print.print_duplex 0 print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_page_delay 50 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_name print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_resolution 0 print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.print_unwriteable_margin_bottom 20 print.print_unwriteable_margin_left 13 print.print_unwriteable_margin_right 13 print.print_unwriteable_margin_top 12 print.printer_Canon_MP240_series.print_bgcolor false print.printer_Canon_MP240_series.print_bgimages false print.printer_Canon_MP240_series.print_duplex 0 print.printer_Canon_MP240_series.print_edge_bottom 0 print.printer_Canon_MP240_series.print_edge_left 0 print.printer_Canon_MP240_series.print_edge_right 0 print.printer_Canon_MP240_series.print_edge_top 0 print.printer_Canon_MP240_series.print_evenpages true print.printer_Canon_MP240_series.print_footercenter print.printer_Canon_MP240_series.print_footerleft &PT print.printer_Canon_MP240_series.print_footerright &D print.printer_Canon_MP240_series.print_headercenter print.printer_Canon_MP240_series.print_headerleft &T print.printer_Canon_MP240_series.print_headerright &U print.printer_Canon_MP240_series.print_in_color true print.printer_Canon_MP240_series.print_margin_bottom 0.5 print.printer_Canon_MP240_series.print_margin_left 0.5 print.printer_Canon_MP240_series.print_margin_right 0.5 print.printer_Canon_MP240_series.print_margin_top 0.5 print.printer_Canon_MP240_series.print_oddpages true print.printer_Canon_MP240_series.print_orientation 0 print.printer_Canon_MP240_series.print_page_delay 50 print.printer_Canon_MP240_series.print_paper_data 0 print.printer_Canon_MP240_series.print_paper_height 11.69 print.printer_Canon_MP240_series.print_paper_name iso-a4 print.printer_Canon_MP240_series.print_paper_size_unit 0 print.printer_Canon_MP240_series.print_paper_width 8.27 print.printer_Canon_MP240_series.print_resolution 0 print.printer_Canon_MP240_series.print_reversed false print.printer_Canon_MP240_series.print_scaling 1.00 print.printer_Canon_MP240_series.print_shrink_to_fit true print.printer_Canon_MP240_series.print_to_file false print.printer_Canon_MP240_series.print_unwriteable_margin_bottom 20 print.printer_Canon_MP240_series.print_unwriteable_margin_left 13 print.printer_Canon_MP240_series.print_unwriteable_margin_right 13 print.printer_Canon_MP240_series.print_unwriteable_margin_top 12 privacy.cpd.downloads false privacy.cpd.formdata false privacy.cpd.history false privacy.cpd.sessions false privacy.sanitize.pending [{"id":"newtab-container","itemsToClear":[],"options":{}}] privacy.sanitize.timeSpan 0 privacy.trackingprotection.enabled true privacy.trackingprotection.introCount 20 privacy.userContext.enabled true privacy.userContext.extension foxytab@eros.man privacy.userContext.longPressBehavior 2 privacy.userContext.ui.enabled true security.default_personal_cert Select Automatically security.sandbox.content.tempDirSuffix {71dd4691-5d74-154d-9d48-61f99ad05240} services.sync.declinedEngines signon.importedFromSqlite true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite
maveet said
All Crash Reports (including 2 pending crashes in the given time range) This application has not been configured to display crash reports.
These may or may not have anything to do with the problem. Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Crash reports: I generally ignore them, don't report.
Sorry for the delay, I'm not able to pursue this full-time. thx.
99D9EAC4-EF30-40EA-936C-DC4874D26031 17/11/18 1:21 pm C9CC5E8C-8772-4019-80F7-F2A1E8726960 15/11/18 5:10 pm 8ED02E05-BC75-42BF-9B18-EA9EBBF9373D 11/11/18 7:28 am 3B028F93-C509-4CA8-9AB4-E3BBD95C5E00 10/11/18 8:04 am F54E1AFB-E71E-473E-AAF7-A5DCA1E4507F 7/11/18 8:31 pm F036B0FC-82E9-4ED9-A281-2C9B07F681E1 2/11/18 8:04 am F0AE4F29-ACCB-43F9-8C1F-3B30505A8734 1/11/18 6:57 am 8AE58C41-A704-41D9-90A4-1AFA1BA6BC4A 28/10/18 9:33 am 3F5D7862-0165-4661-82A9-A4D98AFCD1BA 28/10/18 9:08 am 084C4A73-2FCF-4022-863A-D25C12157C98 2/10/18 7:50 pm 6F8F5E76-A2A4-4FD5-B74C-6DCC6281EAE0 2/10/18 7:50 pm 8072E65C-6C5F-47A4-AABC-93F3F29ED1A0 2/10/18 7:50 pm 0B187557-CEB5-4BBA-A161-2CF842E3BADE 2/10/18 7:50 pm
maveet மூலமாக திருத்தப்பட்டது
Those crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
only 2 crash reports have been submitted. I've now submitted the most recent one, but don't have the time to do more of them. thx.
Mozilla Crash Reports
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Super Search Firefox 63.0.1 Crash Report [@ <name omitted> | <name omitted> | nsCSPContext::SetEventListener ] Search Mozilla Support for this signature How to read this crash report ID: de1f0e9a-87aa-4305-8441-4751e0181122 Signature: <name omitted> | <name omitted> | nsCSPContext::SetEventListener
Details Metadata Bugzilla Modules Raw Dump Extensions Telemetry Environment Correlations
Signature <name omitted> | <name omitted> | nsCSPContext::SetEventListener More Reports Search UUID de1f0e9a-87aa-4305-8441-4751e0181122 Date Processed 2018-11-22 08:18:12 Uptime 24,340 seconds (6 hours, 45 minutes and 40 seconds) Install Age 781,998 seconds since version was first installed (1 week, 2 days and 1 hour) Install Time 2018-11-08 01:08:17 Product Firefox Release Channel release Version 63.0.1 Build ID 20181030165643 OS OS X 10.13 OS Version 10.13.6 17G3025 Build Architecture amd64 Build Architecture Info family 6 model 69 stepping 1 | 4 Adapter Vendor ID
Intel Corporation (0x8086)
Adapter Device ID
Haswell-ULT Integrated Graphics Controller (0x0a2e)
Process Type content (extension) MOZ_CRASH Reason (Sanitized)
MOZ_CRASH(mozilla::detail::MutexImpl::~MutexImpl: pthread_mutex_destroy failed)
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0 EMCheckCompatibility
False
App Notes
FP(D00-L1100-W00000000-T000) WR? WR- OMTP? OMTP+3
Processor Notes processor_ip-172-31-41-247_us-west-2_compute_internal_9; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (27) Frame Module Signature Source 0 libmozglue.dylib <name omitted> mozglue/misc/Mutex_posix.cpp:117 1 XUL <name omitted> xpcom/threads/Mutex.h:60 2 XUL nsCSPContext::SetEventListener(nsICSPEventListener*) xpcom/base/nsCOMPtr.h:631 3 XUL mozilla::dom::(anonymous namespace)::CompileScriptRunnable::WorkerRun(JSContext*, mozilla::dom::WorkerPrivate*) dom/workers/WorkerPrivate.cpp:3456 4 XUL mozilla::dom::WorkerRunnable::Run() dom/workers/WorkerRunnable.cpp:380 5 libmozglue.dylib mozilla::detail::MutexImpl::MutexImpl(mozilla::recordreplay::Behavior) mozglue/misc/Mutex_posix.cpp:102 6 XUL XUL@0x224b3af 7 XUL nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1161 8 libmozglue.dylib mozilla::detail::MutexImpl::MutexImpl(mozilla::recordreplay::Behavior) mozglue/misc/Mutex_posix.cpp:102 9 XUL rlz_lib::BytesToString(unsigned char const*, int, std::__1::basic_string<char, std::__1::char_traits<char>, std::__1::allocator<char> >*)::kHex 10 XUL NS_NewTimerWithFuncCallback(nsITimer**, void (*)(nsITimer*, void*), void*, unsigned int, unsigned int, char const*, nsIEventTarget*) mfbt/RefPtr.h:84 11 XUL NS_ProcessNextEvent(nsIThread*, bool) xpcom/threads/nsThreadUtils.cpp:519 12 XUL mozilla::dom::WorkerPrivate::DoRunLoop(JSContext*) dom/workers/WorkerPrivate.cpp:3300 13 libmozglue.dylib mozilla::detail::MutexImpl::MutexImpl(mozilla::recordreplay::Behavior) mozglue/misc/Mutex_posix.cpp:102 14 XUL XUL@0x4d81f 15 XUL mozilla::dom::workerinternals::(anonymous namespace)::WorkerThreadPrimaryRunnable::Run() dom/workers/RuntimeService.cpp:2762 </p>
OK, if what you meant is just copy the numbers, here's a short list.
F036B0FC-82E9-4ED9-A281-2C9B07F681E1 2/11/18 8:04 am F0AE4F29-ACCB-43F9-8C1F-3B30505A8734 1/11/18 6:57 am 8AE58C41-A704-41D9-90A4-1AFA1BA6BC4A 28/10/18 9:33 am 084C4A73-2FCF-4022-863A-D25C12157C98 2/10/18 7:50 pm 6F8F5E76-A2A4-4FD5-B74C-6DCC6281EAE0 2/10/18 7:50 pm 8072E65C-6C5F-47A4-AABC-93F3F29ED1A0 2/10/18 7:50 pm 0B187557-CEB5-4BBA-A161-2CF842E3BADE 2/10/18 7:50 pm 4684F465-A861-4827-ADC6-23EB6F12527C 2/10/18 7:50 pm 7F1AD6B3-157E-4060-A90F-1BF343910A18 2/10/18 7:50 pm C9D2C10C-C053-49CA-9C34-5E2B8605C268 2/10/18 7:50 pm
maveet மூலமாக திருத்தப்பட்டது
FredMcD said
The crash report is several pages of data. We need the report numbers to see the whole report.
bp-de1f0e9a-87aa-4305-8441-4751e0181122 Signature: <name omitted> | <name omitted> | nsCSPContext::SetEventListener
Product Firefox Release Channel release Version 63.0.1 Build ID 20181030165643 OS OS X 10.13 OS Version 10.13.6 17G3025
https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 63.0.3 November 15, 2018
MOZ_CRASH Reason (Sanitized) MOZ_CRASH(mozilla:: detail::MutexImpl::~MutexImpl: pthread_mutex_destroy failed)
Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS
This is for Sumo's Related Bugs 1497571 RESOLVED DUPLICATE Crash in <name omitted> | <name omitted> | nsCSPContext::SetEventListener
The bug report was started a month ago. So far it only strikes at Mac systems.
I called for more help.
I haven't done the latest update, am on 63.0.1. I'll update now. thx.
As of now, w/ the current update, things are working like they should. I think this is the longest I've gone w/o disruptions/disappearance. Maybe it's fixed....
Wait a few days. If the problem is gone, then
Please flag your last post as Solved Problem so others will know.
தீர்வு தேர்ந்தெடுக்கப்பட்டது
yes, i will. thx.