We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

full-page screenshots not working in Gmail

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by Wesley Branton

When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

When I try to take a full-page screenshot in Gmail, I only get the visible portion of the page. Full-page screenshots on other sites (like washingtonpost.com) seem to work fine.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Unfortunately, it appears to be an issue with the way that Gmail is designed.

Basically, the Gmail website displays in fullscreen, but each email that you open appears in a scrollable window within the big Gmail page. So when you are taking a fullscreen screenshot in Firefox, it's taking the fullscreen, but it just can't scroll that small window with the email in it.

I hope I explained that clear enough.

Unfortunately, there's not much that we can do to help you here. The best option is likely to file a bug on the Bugzilla platform and a Firefox developer will diagnose the cause and hopefully patch the issue in a later version of Firefox.