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I have an unusual problem, on Firefox I can not get two of my forms to permit me to submit, they are Religious Truths - https://www.tapatalk.com/groups/religiou

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  • Last reply by cor-el

I have an unusual problem, on Firefox I can not get to two of my forms to permit me to submit, but on Chrome I have no problem and my passwords work perfectly. The two forms are Religious Truths - https://www.tapatalk.com/groups/religioustruths1/ and https://www.tapatalk.com/groups/sinandcompositescriptures/ . Please help, I am thanking you in advance.

I have an unusual problem, on Firefox I can not get to two of my forms to permit me to submit, but on Chrome I have no problem and my passwords work perfectly. The two forms are Religious Truths - https://www.tapatalk.com/groups/religioustruths1/ and https://www.tapatalk.com/groups/sinandcompositescriptures/ . Please help, I am thanking you in advance.

All Replies (2)

iris89 said

I can not get to two of my forms to permit me to submit

Please explain the problem in detail. What happens? What are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

I see that you are administrator on that website.

Do others also have this problem?


If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check the Web Console about what content is blocked

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window