Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

E-mails lost after Thunderbird Update

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by tec

I've installed Thunderbird 60 a few weeks ago. I used the older version because I needed the add-on for importing mail from Windows Live mail. This add-on doesn't work with the latest version. After the automatic Thunderbird update from 60 to 68 last night all imported mails are lost. But not only that, now, all "sent" mails (apart from 3) from the last three weeks since the Thunderbird installation and all mail addresses that had been added to the address book since then, are lost as well. The respective folders where the missing mails are stored, are empty, so this is not just the problem that the mails are not shown.

I've installed Thunderbird 60 a few weeks ago. I used the older version because I needed the add-on for importing mail from Windows Live mail. This add-on doesn't work with the latest version. After the automatic Thunderbird update from 60 to 68 last night all imported mails are lost. But not only that, now, all "sent" mails (apart from 3) from the last three weeks since the Thunderbird installation and all mail addresses that had been added to the address book since then, are lost as well. The respective folders where the missing mails are stored, are empty, so this is not just the problem that the mails are not shown.

All Replies (2)

I noted that the importexport add-on works now also with the Version 68 so I could import again my older mails. I am still missing the sent-mails of the last three weeks and the addresses. Unfortunately I wasn't clever enough to find myself immediately a backup solution.

I got also my sent mails back. There were in the older profile folder.