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When I pull up Firefox Via The Shortcut It Automatically Crashes And Won't Let Me Go To Safe Mode And The Cmd Prompt That Was Recommended sends Me To A Crash Report Here it is if this helps Crash ID: bp-7e63d373-4797-479f-beaf-5a9230191206
All Replies (2)
Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) OS Windows 10 OS Version 10.0.18362
bp-7e63d373-4797-479f-beaf-5a9230191206 Signature: nsNSSComponent::nsNSSComponent
Crash Reason EXCEPTION_BREAKPOINT
KERNELBASE.dll = Microsoft
user32.dll = Windows User API
This is for Sumo's Related Bugs 1544511 NEW --- Crash in [@ nsNSSComponent::nsNSSComponent]
1301407 RESOLVED DUPLICATE Crash in nsNSSComponent::nsNSSComponent
At least two issues have been identified for Firefox 71 on Windows:
(1) Old files from Comodo security software Firefox may crash instantly with older versions of this file present: C:\Windows\system32\iseGuard64.dll
(2) Old Logitech camera driver software I don't know the file name to look for but you would want to update the software. https://support.mozilla.org/questions/1274407