Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I download mp4 on firefox download helper? It only gives me MKV files?

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 67 views
  • Last reply by tkatman

Good morning - I am only given the option to download MKV files on Firefox Download helper. I need .mov or MP4 files. Can you help me please. Terry

Good morning - I am only given the option to download MKV files on Firefox Download helper. I need .mov or MP4 files. Can you help me please. Terry

All Replies (2)

Hi tkatman, The Video DownloadHelper extension has a FAQ site here: http://www.downloadhelper.net/faq

and a Support Forum here: https://groups.google.com/forum/#!forum/video-downloadhelper-q-and-a

Hi - I am a novice at this. I need someone to walk me through the process, instead of downloading something else to my computer that doesn't help me. Is it possible to TALK with someone in support, please. Terry