Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird server timeout issue

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by sfhowes

caldercw
caldercw
more options

We have not changed any of our settings or email accounts yet suddenly both accounts in Thunderbird will cause a "connection to server timed out" error. I have checked the outgoing and incoming mail server settings and the names and port numbers are correct and so are the username and password entries. What might be causing this all of a sudden? The email accounts have been working fine for months and then suddenly last week we started getting this error. I have also tried increasing the value for the IMAP timeout in config.editor but it did not help.

We have not changed any of our settings or email accounts yet suddenly both accounts in Thunderbird will cause a "connection to server timed out" error. I have checked the outgoing and incoming mail server settings and the names and port numbers are correct and so are the username and password entries. What might be causing this all of a sudden? The email accounts have been working fine for months and then suddenly last week we started getting this error. I have also tried increasing the value for the IMAP timeout in config.editor but it did not help.

All Replies (2)

Stans
Stans
more options

Could be changes on the provider's side. Who is your email service provider?

sfhowes
sfhowes
  • Top 10 Contributor
more options

Run in Windows safe mode to test if a startup app, such as antivirus, is causing the timeout. When either the app or TB updates, they can become incompatible and cause timeouts. What is the AV app, and is the TB profile folder excluded from AV scans?