Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost bookmarks after update

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

Win 7Pro, 64 bit Firefox has been increasingly unstable over the past weeks. After installing the latest Version, all my bookmarks are lost. Is there a way to retrieve them? Hugo Scheer

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Read this answer in context 👍 0

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

Thanks, I got them in the folder "Old firefox", had not realized the additional folder on my desktop. Hugo

Glad to help. Safe Surfing.