Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Google Maps not refreshing after zoom and others

  • 6 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by FredMcD

Hello!

Since some time (hard to say exactly, but Months) I have issue with google maps on my work computer. It's not refreshing view after zooming in or out - some examples: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-53-36-82e04b.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-00-884c84.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-04-8bc938.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-09-beac3a.png

I'm using Firefox 79.0 with uBlock Origin and Pinned WhatsApp extensions. All is running under Windows 7. I tested it in safe mode and maps running OK, however when I switch off my extensions in normal mode it's again not refreshing. The same set of extensions I have also on my gaming and home laptops and Firefox is flawless on those machines. Only obvious difference is Windows 10. Hardware acceleration is Off, but changing that is not helping. Cosmetic Filtering in uBlock is also tested without help. I also tested Chrome on this laptop and it's working OK, IE v. 11.0.28 is not working with GMaps at all after zooming: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-02-04-04-254007.png

Any other thoughts?

Hello! Since some time (hard to say exactly, but Months) I have issue with google maps on my work computer. It's not refreshing view after zooming in or out - some examples: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-53-36-82e04b.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-00-884c84.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-04-8bc938.png https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-01-54-09-beac3a.png I'm using Firefox 79.0 with uBlock Origin and Pinned WhatsApp extensions. All is running under Windows 7. I tested it in safe mode and maps running OK, however when I switch off my extensions in normal mode it's again not refreshing. The same set of extensions I have also on my gaming and home laptops and Firefox is flawless on those machines. Only obvious difference is Windows 10. Hardware acceleration is Off, but changing that is not helping. Cosmetic Filtering in uBlock is also tested without help. I also tested Chrome on this laptop and it's working OK, IE v. 11.0.28 is not working with GMaps at all after zooming: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-08-19-02-04-04-254007.png Any other thoughts?
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem solved I think. All is working OK after rolling back to original HP video drivers (ProBook 6470b).

Thanks for trying to help :)

Read this answer in context 👍 0

All Replies (6)

Just to add - when switching on Traffic it's not showing on map until manually reloading/refreshing view.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.


Are you using the default theme?

Yes - I'm using default theme - just dark mode... Will try to delete (after backup) whole profile folder.

Just did that - 100% new profile, no plugins - same story :( Maybe there is something in windows registry?

mirek_ptak மூலமாக திருத்தப்பட்டது

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem solved I think. All is working OK after rolling back to original HP video drivers (ProBook 6470b).

Thanks for trying to help :)

That was very good work. Well Done.