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Youtube not recognizing my Gmail account.

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  • Last reply by cor-el

user2819639
user2819639
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For some reason, YouTube is not being very responsive to my account. I've logged in and out of my Gmail account to view YouTube on Firefox and there are several problems that are troubling me.

1. It doesn't recognize me as a logged in user but as a guest. Even when I'm logged in, YouTube still sees me as a guest. For example when I click on the Bell icon on the top right of the site I can't view my notifications at all from those who've I've subscribed.

2. There is no human way to access account settings as a "logged" in user. I tried modifying the settings by clicking on the gear icon on the top right. The options for settings only appear "normal" for a logged user for a split second till it gets overwritten in appearance by a prompt for people who are guests on YouTube.

I still have access to subscriptions only by opening another tab and through that subscription tab I can still view things normally such as my playlists and history for example. But those two major problems persist.

I've logged into YouTube on Brave and no problems I mentioned happened.

For some reason, YouTube is not being very responsive to my account. I've logged in and out of my Gmail account to view YouTube on Firefox and there are several problems that are troubling me. 1. It doesn't recognize me as a logged in user but as a guest. Even when I'm logged in, YouTube still sees me as a guest. For example when I click on the Bell icon on the top right of the site I can't view my notifications at all from those who've I've subscribed. 2. There is no human way to access account settings as a "logged" in user. I tried modifying the settings by clicking on the gear icon on the top right. The options for settings only appear "normal" for a logged user for a split second till it gets overwritten in appearance by a prompt for people who are guests on YouTube. I still have access to subscriptions only by opening another tab and through that subscription tab I can still view things normally such as my playlists and history for example. But those two major problems persist. I've logged into YouTube on Brave and no problems I mentioned happened.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window