Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird - Add On difficulty

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 18 views
  • Last reply by Stans

I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment.

Question - How can I get a virus free Mail Merge Add On?

I have installed Thunderbird and it receives and sends e-mails as expected. I wish to use the Add On Mail Merge but when I try to download Mail Merge McAfee finds a virus. Details in attachment. Question - How can I get a virus free Mail Merge Add On?
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are downloading it from the official Mozilla add-on repository, then this is a false positive or overzealous antivirus protection and the file is not truly infected with a virus. As you can see, the threat name says "Suspect". Some detection rule in your AV program is responsible for this. A quick search here https://community.mcafee.com/ suggests it's a "TIEM" rule in effect. You're better off asking there how to change the responsible rule or add an exclusion for the suspected file.