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Page not loading correctly after last update

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by cor-el

The page isn’t redirecting properly

An error occurred during a connection

   This problem can sometimes be caused by disabling or refusing to accept cookies.


I can't figure out where to make the changes on the page to accept cookies for that page.

The page isn’t redirecting properly An error occurred during a connection This problem can sometimes be caused by disabling or refusing to accept cookies. I can't figure out where to make the changes on the page to accept cookies for that page.

All Replies (1)

This issue can be caused by corrupted cookies or blocked cookies.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window