Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 4 views
  • Last reply by Wayne Mery

I am using TB to connect to my gmail account. My OS is windows10 Pro and the protocol for downloading email is pop3. I have been doing this quite happily for a year or more. Suddenly I am unable to download any email. At the bottom of the screen it says "connected to pop.gmail.com..." but nothing happens. Have tried some of if not all of thee suggestions in the forum bout nothing has made any difference. I can upload email with no problem and using another computer can download with no problem. Will I have to re-install TB on this computer?

I am using TB to connect to my gmail account. My OS is windows10 Pro and the protocol for downloading email is pop3. I have been doing this quite happily for a year or more. Suddenly I am unable to download any email. At the bottom of the screen it says "connected to pop.gmail.com..." but nothing happens. Have tried some of if not all of thee suggestions in the forum bout nothing has made any difference. I can upload email with no problem and using another computer can download with no problem. Will I have to re-install TB on this computer?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL in ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

Read this answer in context 👍 0

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL in ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/