Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

thunderbird

  • 4 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by sfhowes

geoffrey-crump
geoffrey-crump
more options

I cannot get the account installed..keeps saying wrong password/username etc ive checked and checked had thunderbird installed on windows 7 no prob ...but will not on this windows 10 pc im wondering if MS MAIL which is a terrible pain in the neck is somehow blocking install? geoff

I cannot get the account installed..keeps saying wrong password/username etc ive checked and checked had thunderbird installed on windows 7 no prob ...but will not on this windows 10 pc im wondering if MS MAIL which is a terrible pain in the neck is somehow blocking install? geoff

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Who is the mail provider, and what are your server settings? What is the antivirus, and what are its settings for email and secure connections?

geoffrey-crump
geoffrey-crump கேள்வியின் உரிமையாளர்
more options

hi sorry for late reply email sky.com antivirus windows defender incoming:993 imap outgoing:405 smtp

geoffrey-crump
geoffrey-crump கேள்வியின் உரிமையாளர்
more options

sky.com incoming 993 imap outgoing 405 smtp

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you using the server settings given here and an app password instead of the regular account password?