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need to clear cache

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  • Last reply by FredMcD

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

I cannot sign in to Amazon on Firefox. I was told to clear the cache. I found the directions for doing it but I cannot find the toolbar so I can click on Library

All Replies (1)

Press the Alt or F10 key bring up the toolbar


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}