Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to click on live links

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 25 views
  • Last reply by Terry

mythingsr
mythingsr
more options

I've just restored a back up from my old mac to a new mac. I have noticed issues with using Facebook on firefox; unable to post, when clicking notification, I DON'T get a drop down box, it takes me to the URL for all notifications, but only loads a blank screen. When I click on messenger, it takes me to the URL, but only loads a blank screen. Unable to click on 'log out' Unable to click on 'send as text message'

Firefox is not recognising live links correctly.

I've just restored a back up from my old mac to a new mac. I have noticed issues with using Facebook on firefox; unable to post, when clicking notification, I DON'T get a drop down box, it takes me to the URL for all notifications, but only loads a blank screen. When I click on messenger, it takes me to the URL, but only loads a blank screen. Unable to click on 'log out' Unable to click on 'send as text message' Firefox is not recognising live links correctly.

All Replies (1)

Terry
Terry
more options

This article may shed some light: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more If not, you could try starting Firefox in troubleshoot mode: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode A 'backup' of what? Your OS, your Firefox profile, something else? Removing the cache may help. If it doesn't, removing site data and cookies may fix the issue and, if that isn't enough, right-click all Facebook locations in History (ctl+shft+h) and select "Forget About This Site".