Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites with embedded content from third-party websites not working, even when enhanced tracking protection is disabled.

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 53 views
  • Last reply by FredMcD

Hi I have been having a few problems getting some websites to work properly in Firefox, even when I disable all my extensions (uBlock Origin, DeCentraleyes, HTTPS Everywhere) and also disable enhanced tracking protection.

It has happened with a few websites, but I investigated one yesterday. It failed to load video on Firefox, but had no problem loading it on Edge. The video content was hosted on a site named Wistia.com (which loads just fine by itself).

What settings should I change in Firefox to enable this type of content to work?

Hi I have been having a few problems getting some websites to work properly in Firefox, even when I disable all my extensions (uBlock Origin, DeCentraleyes, HTTPS Everywhere) and also disable enhanced tracking protection. It has happened with a few websites, but I investigated one yesterday. It failed to load video on Firefox, but had no problem loading it on Edge. The video content was hosted on a site named Wistia.com (which loads just fine by itself). What settings should I change in Firefox to enable this type of content to work?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 1

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Thanks, this helped me find the problem. Turns out enabling "use recommended performance settings" was causing the problem. Presumably due to automatically activating hardware acceleration.

The answer: turn them both off.

Glad to help. Safe Surfing.