Thunderbird: "Reply" no longer includes the original message

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Last reply by David Spector

2 ஆண்டுகளுக்கு முன்பு

9/11/21, முற்பகல் 8:40

I just installed the latest Thunderbird 91.3.0, 32 BIT and when I click Reply, I just get an empty box for composing an email. The original message is no longer copied and marked as the original message. This should probably get fixed soon.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I experimented with the addons to start with. I found that three of the addons were marked with yellow boxes saying "... is incompatible with Thunderbird 91.3.0". These were: "Search results Sort by Date...", "Show Address Only", and "Use BCC instead of C". Disabling just these three addons restored the Reply functionality of Thunderbird. My suggestion to the developers would be: instead of just showing these yellow boxes, disable the addons to prevent malfunctions.

👍 0

Answer 1 · 2021-11-09 08:40:27

AgnesRM

10/11/21, முற்பகல் 2:51

Hi Please check and confirm the settings are correct - under accounts - Composition & Addressing in the left sidebar. Make sure Automatically Quote the original message when replying is checked, then in 'When quoting' choose whether to start your reply above or below as you prefer.

Answer 2 · 2021-11-09 08:40:27

David Spector கேள்வியின் உரிமையாளர்

10/11/21, முற்பகல் 4:20

I did check that option before I posted this bug report, and it was checked. It was working just fine with the previous version of Thunderbird. I just checked it a second time, for both my accounts, and it is still checked. But when I press either Reply button, I get an empty composition input box.

Answer 3 · 2021-11-09 08:40:27

sfhowes

Top 10 Contributor

10/11/21, முற்பகல் 5:54

Does it work properly in safe/troubleshoot mode (hold Shift when launching TB)?

Answer 4 · 2021-11-09 08:40:27

David Spector கேள்வியின் உரிமையாளர்

10/11/21, முற்பகல் 7:11

Yes, it did work properly, so I'll try disabling each addon when I have time. But now the Reply button is doing nothing. Sigh. Software never seems to be written in a universal way, so making changes or adding extensions can always fail in strange ways. Sorry for the metacomment.

Answer 5 · 2021-11-09 08:40:27

sfhowes

Top 10 Contributor

10/11/21, முற்பகல் 7:21

The 3 most likely causes of why things work in safe mode but not normal mode: - incompatible add-on or theme - broken layout (Reset toolbars & controls at safe mode prompt) - hardware acceleration (disable in Preferences/General)

Answer 6 · 2021-11-09 08:40:27

David Spector கேள்வியின் உரிமையாளர்

10/11/21, முற்பகல் 9:50

தீர்வு தேர்ந்தெடுக்கப்பட்டது

I experimented with the addons to start with. I found that three of the addons were marked with yellow boxes saying "... is incompatible with Thunderbird 91.3.0". These were: "Search results Sort by Date...", "Show Address Only", and "Use BCC instead of C". Disabling just these three addons restored the Reply functionality of Thunderbird. My suggestion to the developers would be: instead of just showing these yellow boxes, disable the addons to prevent malfunctions.