Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I saw addons on my "Connected Service" list

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by jonzn4SUSE

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video downloadhelper". Since the list description is "Everything you are using and signed into.", it it true that my firefox account has been compromised?

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video downloadhelper". Since the list description is "Everything you are using and signed into.", it it true that my firefox account has been compromised?

All Replies (3)

Hi

In the settings for Firefox Sync, do you have add-ons selected as a data category to sync to another copy of Firefox?

I notice that you are using an older version of Firefox. I recommend that you update so that you have the latest security and stability fixes. This support article should help:

https://support.mozilla.org/en-US/kb/update-firefox-latest-release#:~:text=at%20the%20right%20side%20of,available%2C%20it%20will%20be%20downloaded.

Yes Paul, add-ons is selected for sync. but is this the only cause for the add-ons sitting on the "Connected Service" list?

For the older version problem, I was just finished installing a new fresh linux, so I hadn't finished updating all the package. the firefox ,of course, not updated yet. And during that time, I checked what was going on with my account. I always updated my firefox diligently.

So, is it alright for add-ons appear on "Connected Service" list?