Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Headset doesn't control videos anymore.

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by Paul

I have a Shokz headset with volume and pause/play buttons. I watch videos on my Samsung s21+ using Firefox (more privacy, and easier to have multiple videos up with tabs comparedto YouTube app.

It worked fine up till today, when the pause/play button no longer does anything. I tried restarting the phone, closing and opening the Firefox (Ff) app, force-stopping the Ff app, and turning the headset off amd on. The headset functions correctly in other apps, just not Ff.

I don't want to uninstall and reinstall Ff if I can avoid it, but would that even work? I've done all I can short of that, but it still doesn't work.

I have a Shokz headset with volume and pause/play buttons. I watch videos on my Samsung s21+ using Firefox (more privacy, and easier to have multiple videos up with tabs comparedto YouTube app. It worked fine up till today, when the pause/play button no longer does anything. I tried restarting the phone, closing and opening the Firefox (Ff) app, force-stopping the Ff app, and turning the headset off amd on. The headset functions correctly in other apps, just not Ff. I don't want to uninstall and reinstall Ff if I can avoid it, but would that even work? I've done all I can short of that, but it still doesn't work.

All Replies (1)

Hi

This does appear to be an issue that our developers are aware of and are looking into. You can follow progress on this and add comments at:

https://bugzilla.mozilla.org/show_bug.cgi?id=1827583