Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email Subscription

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by cor-el

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.

I need to be unsubscribed from all email marketing and miscellaneous communications from Mozilla. I keep getting this error message when trying to unsubscribe, and it has been happening for multiple days now.
Attached screenshots

All Replies (3)

Yes, I can see the same error message, so maybe consider to file a bug report to have the devs look into this.

To file a bug report, see File a bug report or feature request for Mozilla products.

For what it's worth, there's a recent discussion topic about this problem on the Mozilla Connect website: https://connect.mozilla.org/t5/discussions/email-communications-settings-page-is-down/td-p/29693

Could you try again as I've received a message that this is fixed by the Fx Account team.

Just had an update from the FxA team - please can you go back to users reporting this issue, asking them to try again. They should find that it works now.