Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Horizontal scroll arrows not appearing on Amazon Prime Video on pc using Win10

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 32 views
  • Last reply by zeroknight

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10.

It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox.

My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date.

I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

The horizontal scroll arrows are not working on Amazon prime video using Firefox on a pc running Win10. It hasn't worked for some time and I thought it was an Amazon problem, but I've tried other browsers and devises and it works on all of them EXCEPT Firefox. My Firefox for pc is up to date. I have uninstalled and reinstalled twice. I have tried cntrl +/- thinking maybe I just wasn't seeing them - they're not there. All drivers are up to date. I don't want to use another browser but i use Amazon prime video a LOT and this problem makes it nearly useless. HELP please?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Thank you! This solved the problem! Thanks much for your help!

Do you have a touchscreen, tablet or other touch-based input devices connected to your PC?