Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot create new account

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 80 views
  • Last reply by mark246

mark246
mark246
more options

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server already exists". But, the account is not in "Account Settings". Additionally, it is not in "Outgoing Server". I had this email account before and removed it. Please help.

When creating new account Thunderbird hangs on "Checking password..." When I click on "Configure manually" and then click on "Done", I get the message "Incoming server already exists". But, the account is not in "Account Settings". Additionally, it is not in "Outgoing Server". I had this email account before and removed it. Please help.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem solved. I opened it in troubleshooting mode. After a bit of a wait, I reopened it normally and I was then able to create the new account.

Read this answer in context 👍 0

All Replies (1)

mark246
mark246 கேள்வியின் உரிமையாளர்
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Problem solved. I opened it in troubleshooting mode. After a bit of a wait, I reopened it normally and I was then able to create the new account.