Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Information required to donate

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 5 views
  • Last reply by James

Why do you require my street address when I try to donate? I want to donate, but I do not want to share any unnecessary information ( such as my street address). The site won't let me do that. How can I donate online without giving you my street address?

Why do you require my street address when I try to donate? I want to donate, but I do not want to share any unnecessary information ( such as my street address). The site won't let me do that. How can I donate online without giving you my street address?

All Replies (2)

THis question comes in regularly. It's not anything we control or influence, and I am regularly told that it's needed. I don't understand either.

From the FAQ on https://www.thunderbird.net/donate/#faq

Why do you need my address in order to process a gift? We understand that your privacy is very important. We ask for a minimum amount of information required to process credit card payments, including billing addresses. This allows our payment processor to verify your identity, process your payment, and prevent fraudulent charges to your credit card. We keep your information private — if you have questions, please refer to our Privacy Policy. If you would rather not fill in your information on our online form, you can mail us a cheque.