Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to SEND emails

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by david

John Smithson
John Smithson
more options

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csmtp5-prd-nl1-vmo.edge.unified.services csmtp5-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP 86.19.75.0 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting.

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csmtp5-prd-nl1-vmo.edge.unified.services csmtp5-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP 86.19.75.0 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting.

All Replies (1)

david
david
  • Top 10 Contributor
more options

You might need to review email settings. I located this URL that may help: https://www.virginmedia.com/help/broadband/manage-email-account If not sure, please post complete SMTP server settings and someone may have suggestions. Thank you,