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Keyboard Shortcuts for Zoom Not Working in TB 115

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 15 views
  • Last reply by robob1

When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens.

I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3

I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either.

The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands.

How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu?

Thanks,

- Alan
When I open a message in my TB 115 Inbox, and wish to zoom in or out on the message using the keyboard commands for Zoom (Command+Plus, Command-Minus, Command-0), nothing happens. I am running TB 115.3.1. My OS is Mac OS Monterey, 12.7.3 I have restarted TB 115 in Troubleshoot Mode, and the shortcuts still do not work. I have manually disabled all add-ons, and this has made no difference, either. The only thing that works for zooming in or out on an email is to first use the drop-down menu for View -> Zoom. Then the Zoom keyboard shortcuts do work for that specific email. With each different email, the keyboard shortcuts for Zoom do not work, unless I first use the drop-down menu commands. How do I get the keyboard shortcuts for Zoom to work without having to first use the drop-down menu? Thanks, - Alan

All Replies (4)

I don't see that with W11, but it might be a Linux or OS X issue:

https://bugzilla.mozilla.org/show_bug.cgi?id=1853442

This is fixed in beta and will appear in version 128.

So we are all on some version of 115. What is 128? You mean 115.12.8? I just update to 115.13 and will see if it works consistently. It was not working consistently on whatever I was on prior to 115.13.

Still intermittently broken(as it has been) in 128. macOS 14.5.1 and macOS 14.6. Mac Studio with M2 Ultra.

I use Zoom in a lot. It would be nice if this would be fixed.

Robert