Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 115.9.0 - all emails from all folders missing

  • 4 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by kbgoodtogo313

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

All Replies (4)

Does problem go away if you do Help > Troubleshoot Mode?

Wayne, yes, it looks like I recovered all (haven't checked 100%) of my emails... I had to lose all the add-ons and reset to all default settings, but it looks like I'm back in business. I can't thank you enough.

Which add-ons did you have installed? Do you think it was one of them, or something else?

The only add-on I had was XNote++... I first "disabled all add-ons" - no difference. Then I "reset toolbars and controls"... this seemed to do the trick