Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

language

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by cor-el

dmp221
dmp221
more options

Firefox on my pc loads Ebay.com with Chinese characters, not English.

This ONLY happens on PC (mobile phone is fine, same firefox browser) only with firefox (Duck Duck Go on my pc works fine) and ONLY when opening Ebay.

Problem started 4/29. I have done: computer update/restart, firefox update/restart, clear cache in firefox

Thanks for any help. I also have Ebay looking into this.

Firefox on my pc loads Ebay.com with Chinese characters, not English. This ONLY happens on PC (mobile phone is fine, same firefox browser) only with firefox (Duck Duck Go on my pc works fine) and ONLY when opening Ebay. Problem started 4/29. I have done: computer update/restart, firefox update/restart, clear cache in firefox Thanks for any help. I also have Ebay looking into this.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

If this really Chinese text or merely Chinese glyphs (i.e. can you translate to English)?

You can check for issues with fonts.

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

You can check in the Rules tab in the right panel in the Inspector what font-family is used for selected text. You can check in the Fonts tab in the right panel in the Inspector what font is actually used because Firefox might be using a different font than specified by the website. If the Fonts tab is hidden, click the Down arrow at the right end.