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New email colours

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  • 6 views
  • Last reply by Matt

ciaran5000
ciaran5000
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Hi,

Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right.

How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option).

Thanks

Hi, Would appreciate your help with the following: New, unread emails arrive mostly with blue bolded text and a small yellow circle on top left of each message, however some emails arrive with black bolded text without the small circle. If I click the download (cloud) button all unread blue bolded text emails turn to black bolded text. This doesn't appear right. How can I make all new, unread emails have either bolded Blue text or Black text (I would like to choose desired option). Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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IMAP calls unread mail in two categories, seen and unseen. Unseen email is shown in blue and once it has been displayed for your eyes to see it is considered seen and reverts to the bold black unread status. Some mail that you have seen say on your phone comes in with the status seen and is displayed in black on arrival.

Folders with newly arrived mail have a dot or star to indicate this is the newly arrived stuff in the folder.