Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Still get automatic start of browser with donation request after donation

  • 4 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 50 views
  • Last reply by Wayne Mery

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

Hi I decided to donate so I could get rid of the automatic start of my browser showing the request for donation screen whenever I open Thunderbird. Even though I received the confirmation that I successfully donated, I still get the annoying request for donation. How do I stop the auto load of the browser?

All Replies (4)

It's loading in your browser, not in Thunderbird?

Yes. It starts Chrome automatically (or opens a new tab if Chrome is already open) and takes it to: https://www.thunderbird.net/en-US/thunderbird/115.0/spring24/

I have made a donation and I am still being annoyed by donation request screen when I open Thunderbird How do I stop this?

This sounds like your preference file prefs.js is not getting updated. Find your Thunderbird profile and check that the file is not set to read only. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data