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  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by markwarner22

microcrocop
microcrocop
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This afternoon from 12:00 to 12:26 I visited the website silk-avia.com. on this site I booked a ticket for the date 05/12/2024. when I first searched, I chose 05/12/2024; when booking, the site showed me the date 06/12/2024, but I changed the date to 05/12/2024 and issued a ticket. After payment I received a letter with a ticket dated 06/12/2024. When contacting the airline, they want proof that I chose the date 05/12/2024. but I didn't find it in the browser history. can you help me with this

This afternoon from 12:00 to 12:26 I visited the website silk-avia.com. on this site I booked a ticket for the date 05/12/2024. when I first searched, I chose 05/12/2024; when booking, the site showed me the date 06/12/2024, but I changed the date to 05/12/2024 and issued a ticket. After payment I received a letter with a ticket dated 06/12/2024. When contacting the airline, they want proof that I chose the date 05/12/2024. but I didn't find it in the browser history. can you help me with this

All Replies (1)

markwarner22
markwarner22
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Unfortunately Firefox can't fix booking issues you should contact their ticket support booking to find out what happened. This is only a user help forum and no one has access to your account or computer with this issue. Your booking should've sent you a email so at this point this isn't a Firefox browser forum help to resolve this booking issue since it's the site that need to resolve this.

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