Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB shows unread messages when all have been read

  • 8 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by Mapenzi

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

All Replies (8)

Try R-click on the Inbox folder > Properties > Repair Folder

Helpful?

I did try that but the same problem persists. thanks,

Helpful?

What is your specific setting in Settings > General > Reading & Display? Is this happening in all accounts and folders?

Mapenzi மூலமாக திருத்தப்பட்டது

Helpful?

Right-click the affected folder - Mark Folder Read

Helpful?

Answer deleted.

Mapenzi மூலமாக திருத்தப்பட்டது

Helpful?

tkaufman1 said

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read.

Where do you see those "unread messages" ? In the folder pane or in the thread pane?

Helpful?

To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are. Even when all are read, there's still a number there. I tried christ1's suggestion...we'll see if that works.

thanks

Helpful?

tkaufman1 said

To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are.

To verify if the number in the "unread" circle is erroneous or real you should open the Quick Filter und select the "Unread" symbol

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.